Front Desk Associate

1 week ago


Edmonton, Alberta, Canada Evolution Physiotherapy Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at Evolution Physiotherapy. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our patients and visitors.

Key Responsibilities
  • Customer Service: Greet patients and visitors, answer phone calls, and respond to inquiries in a professional and courteous manner.
  • Administrative Support: Manage the front desk, handle correspondence, and maintain accurate records and files.
  • Scheduling: Coordinate appointments, manage schedules, and ensure timely communication with patients and staff.
  • Communication: Provide clear and concise information to patients, staff, and external parties, both verbally and in writing.
  • Teamwork: Collaborate with the physiotherapy team to ensure seamless communication and a high level of patient care.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and a high level of organization and attention to detail.
Work Environment

This is a fast-paced environment that requires the ability to work under pressure and meet tight deadlines. The successful candidate will be able to maintain a high level of productivity while working in a team environment.

What We Offer
  • Competitive Salary: A competitive salary and benefits package
  • Opportunities for Growth: Opportunities for professional growth and development
  • Collaborative Team: A collaborative and supportive team environment


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