IT Systems Administrator

1 month ago

Halifax, Nova Scotia, Canada Eastlink Full time
Position Overview

Eastlink is a dynamic and innovative telecommunications company committed to delivering exceptional customer service and cutting-edge solutions. We pride ourselves on fostering a diverse and inclusive workplace that encourages growth and collaboration.

Role Summary

This position is a hybrid role requiring in-office presence for at least three days a week. The successful candidate will play a crucial role in supporting our Windows environments and ensuring the reliability of our internal and external services.

Key Responsibilities
  1. Provide daily support for a variety of Windows environments to ensure high availability of services.
  2. Implement new Windows Server infrastructure to align with business objectives.
  3. Collaborate with network and hardware teams to troubleshoot issues and proactively monitor system performance.
  4. Maintain a strong focus on security by applying best practices, conducting patch management, and monitoring for vulnerabilities.
  5. Work with team members to develop strategies for automation and deployment processes.
  6. Contribute to the design of new solutions and offer insights for the enhancement of existing infrastructure.
  7. Engage in Agile sprints as necessary.
Candidate Profile

The ideal candidate is an analytical thinker with a creative mindset, capable of taking initiative and adapting to evolving organizational priorities. A strong focus on customer service, excellent communication skills, and the ability to work independently are essential.

Qualifications
  1. Post-secondary education in Computer Science, Data Communications/Networking, Information Technology, or a related discipline.
  2. Intermediate to advanced knowledge of:
  • Windows system management and virtualization technologies.
  • Office 365 suite (including Exchange, SharePoint, Teams, OneDrive).
  • Office 365 migration processes.
  • Azure cloud services.
  • Active Directory, LDAP, and SSO.
  • PowerShell or other scripting languages for automation.
  • Mobile Device Management solutions (such as ABM, Knox, Intune).
  • Backup and recovery technologies.
Additional Skills
  1. Ability to communicate effectively in English, both verbally and in writing.
  2. Demonstrated experience in managing multiple projects simultaneously.
  3. Willingness to provide on-call support as needed.
Why Work with Us?

At Eastlink, we believe in continuous improvement through active listening and adaptation, allowing us to meet the changing needs of our employees and customers. Our greatest asset is our people, and we are dedicated to providing a supportive environment that fosters professional growth and a positive employee experience.

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