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Automotive Service Advisor
3 months ago
As an Automotive Service Advisor at 2032037 Alberta Ltd, you will play a crucial role in ensuring customer satisfaction and maintaining strong client relationships within the automotive sector.
Key Responsibilities- Respond to Inquiries: Handle both written and verbal inquiries from customers, providing accurate information and assistance.
- Address Customer Concerns: Effectively manage and resolve customer complaints or issues to enhance their experience.
- Information Provision: Offer detailed information regarding services and products to clients.
- Refund and Credit Arrangements: Facilitate the process for refunds and credits as necessary.
- Record Keeping: Maintain comprehensive records and statistics related to customer interactions.
- Payment Processing: Manage and receive payments from clients efficiently.
- Ongoing Support: Consult with clients post-sale to ensure continued satisfaction and support.
Education: A secondary (high) school graduation certificate is required.
ExperienceCandidates should possess 1 to 2 years of relevant experience in a similar role. This position is permanent and requires proficiency in English.
Work ScheduleThe role typically involves 35 to 40 hours of work per week.
