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Technical Support Specialist

2 months ago

Vancouver, British Columbia, Canada Address Signage Co Full time
Job Title: User Support Technician

We are seeking a highly skilled User Support Technician to join our team at Address Signage Co. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees and ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:
  • Provide technical assistance to employees on computer-related issues, including hardware and software troubleshooting and repair.
  • Configure and maintain computer systems, networks, and software to ensure optimal performance and security.
  • Develop and implement solutions to technical problems, using knowledge of computer systems, networks, and software.
  • Collaborate with other technical support analysts to resolve complex technical issues.
  • Participate in the design and implementation of new computer systems and networks.
  • Supervise and train junior technical support staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
Requirements:
  • 1-2 years of experience in a technical support role.
  • Strong knowledge of computer systems, networks, and software.
  • Excellent problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • Valid driver's license.
Working Conditions:
  • Combination of sitting, standing, and walking.
  • Attention to detail.
Language:
  • English.
Work Schedule:
  • 40 hours per week.