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Operations Improvement Specialist
2 months ago
About the Role
We are seeking a highly skilled Business Analyst to join our team at Backstage. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.
Key Responsibilities
- Work closely with stakeholders to understand business objectives and develop solutions to meet those objectives.
- Partner with cross-functional teams to identify and prioritize business needs and develop business cases to justify new initiatives.
- Develop and maintain business requirements documents and ensure that they are aligned with business objectives.
- Facilitate requirements gathering sessions and ensure that all stakeholders are aligned on business requirements.
- Take initiative to improve business processes and identify opportunities for process improvement.
- Contribute to the development of user training materials and ensure that users are properly trained on new systems and processes.
- Work closely with the Solution teams to provide business requirements clarifications and ensure that solutions meet business needs.
Requirements
- Undergraduate degree in Business Administration or related field.
- 5+ years of experience in business analysis or related field.
- Experience in gathering business requirements, business process reengineering, and process mapping.
- Ability to prototype and/or process map at the requirements stage to firm up and validate requirements.
- Ability to complete a detailed business case for incoming project/initiatives requests that include cost/benefit analysis.
- Ability to complete detailed business requirements documents.
- Ability to walk through the detailed business requirements document with the end-users of the system or process and make any final modifications.
What We Offer
- A comprehensive Total Rewards package that includes competitive benefits, retirement and savings plan, and access to learning and development resources.
- A hybrid work model that allows for flexibility and work-life balance.
- The opportunity to work with a talented team of professionals who are passionate about driving business growth and improvement.