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Retail Operations Manager

2 months ago

Charlottetown, Prince Edward Island, Canada COWS Full time
{"title": "Retail Assistant Manager", "description": "Job Summary

The Assistant Manager is responsible for the overall day-to-day operation of the store in the absence of the manager. This includes being accountable for the daily staffing and general administrative duties, as well as providing leadership in the area of customer service.

Key Responsibilities
  • Provide exceptional customer service and ensure that all customers receive above-and-beyond care and attention.
  • Greet and serve customers in a friendly and efficient manner.
  • Be competent in all phases of work done by sales people, scoopers, and supervisors.
  • Act as a liaison between staff and management.
  • Handle staff and customer concerns in a professional and timely manner.
  • Open and close the store, including preparing bank deposits and receiving inventory.
  • Restock merchandise and maintain a clean and tidy store environment.
  • Assist in training of sales and supervisory staff.
Requirements
  • Strong verbal and communication skills.
  • Ability to build relationships with customers and staff.
  • Strong team spirit and competitive spirit.
  • Efficient and creative problem-solving skills.
  • Strong leadership and organizational skills.
  • Outstanding sales ability.
  • Sense of humor.
Physical Requirements
  • Bending and lifting up to 30 lbs.
  • Standing for the duration of the shift.
Other Requirements
  • Reliable transportation.
  • Availability from mid-May to October (preferably).
", "lang_code": "en-US"}