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Retail Store Operations Manager

1 month ago

Charlottetown, Prince Edward Island, Canada COWS Full time

**Job Summary**

The Assistant Manager at COWS is responsible for the overall day-to-day operation of the store in the absence of the manager. This includes overseeing the retail and ice cream operations, ensuring excellent customer service, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Lead the retail team in providing exceptional customer service and ensuring a positive shopping experience.
  • Oversee the ice cream counter operations, including inventory management and staff training.
  • Assist with daily staffing, scheduling, and administrative duties.
  • Provide leadership and guidance to staff members to ensure they meet their performance goals.
  • Develop and implement strategies to improve sales, customer satisfaction, and store efficiency.
  • Collaborate with the management team to achieve store goals and objectives.

Requirements:

  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent customer service and problem-solving skills.
  • Ability to lift up to 30 pounds and stand for long periods.
  • Reliable transportation and availability from mid-May to October.