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Employee Experience Coordinator

2 months ago


Ottawa, Ontario, Canada Bridgehead Coffee Full time
About the Role

The People & Culture Generalist will be responsible for providing guidance and support to team members and leaders regarding policies, benefits, employee relations, recruitment, engagement initiatives, legislative changes, and payroll inquiries.

Key Responsibilities
  • Provide advice, guidance, and administrative support to team members and leaders on HR-related matters.
  • Lead and provide guidance to Leaders on full-cycle recruitment, including job postings, pre-screening, scheduling, and attending interviews.
  • Support in determining organizational training needs and developing and delivering in-house training.
  • Maintain the HRIS platform, including creating and maintaining files and team member records.
  • Assist with processing payroll and developing and implementing HR policies and procedures in compliance with laws, regulations, and best practices.
  • Work closely with the Head of People, Culture & Diversity on coordination of internal processes and programs related to Talent Management and team member growth and development.
  • Conduct regular audits of People processes to ensure compliance and efficiency.
  • Assist with People reporting and analytics to provide insights and support decision-making.
  • Be committed to company-wide Health and Safety by assisting with WSIB documents, return-to-work programs, modified duties contracts, and internal incident reports.
  • Receive, track, and provide analysis on internal health and safety incidents and trends.
Requirements
  • At least 5 years of experience as a People & Culture Generalist supporting a multi-unit environment.
  • Up-to-date knowledge of the ESA, AODA, Human Rights legislation, and OHSA.
  • Experience processing payroll using payroll software.
  • Sound project management skills with the ability to manage multiple projects and deadlines.
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal communication skills.
  • Professional in maintaining a high level of confidentiality.
  • Previous experience working in the Specialty Coffee Industry is considered an asset.
About Bridgehead Coffee

Bridgehead Coffee is a leader in bringing approachable, responsibly sourced, high-scoring coffee to Canadians. We are committed to building and fostering an environment where everyone feels included, valued, and heard.