Client Service Representative

4 weeks ago


Fort Erie, Ontario, Canada Royal Bank of Canada Full time
Job Summary

We are seeking a highly motivated and client-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be responsible for delivering exceptional client service and building strong relationships with our clients.

Key Responsibilities
  • Proactively engage with clients to understand their financial needs and provide tailored solutions.
  • Develop and maintain strong relationships with clients to drive business growth and retention.
  • Stay up-to-date with industry trends and regulatory requirements to provide expert advice to clients.
  • Collaborate with internal stakeholders to ensure seamless delivery of client services.
  • Identify and capitalize on opportunities to cross-sell and upsell products and services to clients.
Requirements
  • Strong communication and interpersonal skills with the ability to build rapport with clients.
  • Proven ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Excellent problem-solving and analytical skills with the ability to think critically and make sound judgments.
  • Strong knowledge of financial products and services with the ability to provide expert advice to clients.
  • Ability to work independently and as part of a team to achieve business objectives.
What We Offer
  • A comprehensive compensation package including base salary, bonuses, and benefits.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment with a team of experienced professionals.
  • Access to industry-leading training and development programs.
  • A commitment to diversity and inclusion with a focus on creating a workplace that values and respects all employees.


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