Service Excellence Representative

1 month ago


Fort Erie, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

At beBee Professionals, we are looking for a skilled Service Excellence Representative to join our team. In this role, you will provide exceptional service to our customers, handling inquiries, resolving issues, and collaborating with team members to enhance service processes.

Key Responsibilities:
  • Handle customer inquiries via various channels.
  • Provide accurate product and service information.
  • Resolve customer complaints in a timely manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

If you are passionate about delivering exceptional customer service, we encourage you to apply for this role at beBee Professionals.



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