Retail Store Manager

3 days ago

Stratford, Ontario, Canada 10335509 CANADA INC. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at 10335509 CANADA INC. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and motivate a team of sales staff, ensuring they have the necessary skills and knowledge to provide excellent customer service.
    • Develop and implement strategies to improve sales performance, customer satisfaction, and employee engagement.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store policies and procedures are followed, and that the store is always clean and well-organized.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Financial Management
    • Manage the store's budget, ensuring that all financial goals and objectives are met.
    • Monitor and analyze sales data, identifying trends and opportunities for growth.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and meet deadlines
    • Strong analytical and problem-solving skills
    • Ability to work independently and as part of a team
Working Conditions
  • Work Environment
    • Fast-paced retail environment
  • Physical Demands
    • Ability to stand for long periods and lift heavy objects
Personal Suitability
  • Personal Qualities
    • Accurate and reliable
    • Excellent communication and interpersonal skills
    • Ability to work in a team environment

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