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Retail Store Manager

2 months ago

Stratford, Ontario, Canada 10335509 CANADA INC. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at 10335509 CANADA INC. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and motivate a team of sales staff, providing guidance and support to ensure they meet their performance targets.
    • Develop and implement effective strategies to improve sales, customer satisfaction, and employee engagement.
  • Store Operations
    • Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store policies and procedures are followed, and that the store is maintained in a clean and safe environment.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, analyzing sales trends and identifying opportunities for growth.
    • Monitor and analyze store performance, making recommendations for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent leadership and communication skills
    • Ability to analyze sales data and make informed decisions
    • Strong problem-solving and conflict resolution skills
    • Ability to work in a fast-paced environment and meet deadlines
Working Conditions

The successful candidate will be required to work in a fast-paced retail environment, with a combination of sitting, standing, and walking. The ability to lift heavy loads and work in a standing position for extended periods is also required.

What We Offer
  • Competitive Salary
  • Benefits Package
  • Opportunities for Professional Development