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Product Owner

2 months ago

Toronto, Ontario, Canada Intact Financial Corporation Full time

About the Role

The Claims Product Owner is a key member of our team, responsible for leading the development effort by driving the vision to an Agile team, outlining and prioritizing work based on business value.

Key Responsibilities

  • Be the primary contact for the delivery team for information, work prioritization, and decision-making.
  • Lead and inspire a multidisciplinary Agile team from idea generation to execution.
  • Lead, plan, and track the product through all phases of the lifecycle from project inception to market introduction.
  • Responsible for the evolution of the product.
  • Partner with teams and managers to gather requirements and facilitate projects.
  • May be responsible for more than one product or product category.
  • Responsible for aligning with other Product Owners and managing cross-team dependencies.
  • Responsible for managing inter-project priority conflicts and small requests, as well as production defects.
  • Responsible for approving monthly releases and ensuring a high level of quality.
  • Prepare user stories and manage the backlog, creating value for both the business and our stakeholders.
  • Ensure planning, facilitate demos, and participate in committees and retrospectives.
  • Ensure that products create a high level of engagement and exceed customer expectations.
  • Ensure delivery of products according to roadmaps.
  • Integrate customer feedback and insights from performance measurement into product roadmaps.
  • Act as an expert in product development and innovation.
  • Contribute to and may participate in steering committees to provide status on ongoing projects, small requests, and production defects.

Requirements

  • 5 to 8 years of experience in product creation and delivery, team or project coordination.
  • At least 3 years of claims experience.
  • Excellent knowledge of the Guidewire Claim Centre application or Guidewire suite of products.
  • Knowledge of claims processes and ecosystems.
  • Very good knowledge of Agile methodologies (Scrum, Kanban).
  • Knowledge of Jira, Teams, Confluence tools.
  • CSPO or PSPO certified.
  • Ability to make powerful presentations and facilitate workshops.
  • Very good understanding of the technical aspects of design and development.

You Are

  • Autonomous leader oriented towards solving problems and achieving results.
  • Ability to lead a team, facilitate scrums, and conduct prioritization workshops.
  • Proven skills in project planning and management.
  • Passionate about the user experience and a strong focus on operational efficiency.
  • Diplomat, able to influence and excellent at developing and maintaining relationships.
  • Positive, creative, analytical, and curious.
  • No Canadian work experience required, but need to have authorization to work in Canada.

What We Offer

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.