Security Officer

1 week ago

Lethbridge, Alberta, Canada Paladin Security Full time
Job Summary

We are seeking a highly skilled and dedicated Security Officer to join our team at Paladin Security. As a Security Officer, you will be responsible for ensuring the safety and security of our clients and their properties.

Key Responsibilities
  • Provide Exceptional Customer Service: Deliver exceptional customer service and assistance to clients and patrons, while maintaining effective relationships.
  • Conduct Proactive Patrols: Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns.
  • Respond to Emergencies: Attend and investigate security alarms and emergencies in a timely and professional manner.
  • De-escalate Crisis Situations: De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire, and paramedic resources.
  • Exercise Crowd Control: Exercise crowd control and evict trespassers.
  • Write Clear Reports: Write clear and detailed reports, including incident, emergency, liability, and day-to-day reports.
  • Provide First Aid: Provide first aid and medical response when required to any person(s).
  • Communicate Site Activities: Utilize two-way radios and computer applications to communicate site activities.
  • Handle Lost & Found: Handle Lost & Found items and inquiries.
Requirements
  • Security License: Ability to obtain a valid Alberta security license.
  • Excellent Communication Skills: Excellent communication skills, both written and verbal.
  • Customer Service Skills: Excellent customer service skills.
  • Observational Skills: Strong observational skills.
  • Decision-Making: Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision.
  • Physical Demands: Ability to walk 18/20km and stairs.
Education and Certification
  • High School Diploma/GED: High School Diploma/GED.
  • Security License: Valid Security License.
  • Driver's License: An unrestricted class 5 driver's license is considered an asset.
Company Culture

We are committed to providing a workplace culture of respect, inclusion, and diversity. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun

We are an equal opportunities employer and welcome applications from diverse candidates. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

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