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Veterinary Receptionist

2 months ago


Calgary, Alberta, Canada VCA Canada Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Veterinary Receptionist at Calgary Animal Referral and Emergency Centre. This is an exceptional opportunity to provide exceptional client care and support to our clients and their pets.

Key Responsibilities
  • Provide exceptional customer service to clients and their pets
  • Manage front desk operations, including scheduling appointments, admitting and discharging patients, and processing payments
  • Answer phone calls and respond to client inquiries in a timely and professional manner
  • Maintain accurate and up-to-date client records and medical histories
  • Assist with administrative tasks, such as data entry and filing
  • Participate in ongoing training and professional development to stay up-to-date on medical terminology and hospital procedures
Requirements
  • High school diploma or equivalent required; post-secondary education in a related field an asset
  • Minimum 1 year of experience in a customer-facing role, preferably in a veterinary or medical setting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance