Veterinary Receptionist

1 month ago


Calgary, Alberta, Canada VCA Canada Full time

Job Title: Overnight Veterinary Reception, Client Care

Location: Calgary, AB

VCA Canada is seeking a highly organized and customer-focused individual to join our team as an Overnight Veterinary Reception, Client Care. As a key member of our Calgary Animal Referral and Emergency Centre, you will be responsible for providing exceptional client service, administrative support, and ensuring the smooth operation of our overnight reception.

Responsibilities:

  • Provide exceptional client service and support to pet owners and veterinary staff
  • Manage front desk operations, including scheduling, billing, and client communication
  • Assist with medical records, inventory management, and other administrative tasks
  • Work collaboratively with the veterinary team to ensure seamless patient care and communication
  • Maintain a clean and organized workspace, adhering to VCA Canada's high standards

Requirements:

  • Previous experience in customer service and administrative roles
  • Knowledge of medical terminology and ability to learn quickly
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility with rotation overnight schedule
  • Previous veterinary experience or completion of an accredited Veterinary Assistant program is preferred

What VCA Canada Offers:

  • A caring culture of wellness and appreciation
  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development opportunities
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Opportunities to give back in your community through VCA initiatives
  • Generous personal pet care discounts

About VCA Canada:

VCA Canada is a leading provider of veterinary care, with a network of hospitals across Canada. We are committed to delivering exceptional patient care, building strong relationships with our clients, and fostering a positive work environment for our team members.



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