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Customer Service Representative

2 months ago

Victoria, British Columbia, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a Part Time Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.

Key Responsibilities:

  • Assist customers with U-Haul products and services, both in-person and over the phone.
  • Use technology to manage rentals and inventory, and to dispatch and return equipment.
  • Inspect and maintain equipment, and assist customers with equipment-related issues.
  • Participate in ongoing training and education to improve customer service skills and knowledge of U-Haul products and services.

Requirements:

  • Valid driver's license and good driving record.
  • High school diploma or equivalent.

Work Environment:

The work involves moderate risks or discomforts, and requires special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, including long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.

Benefits:

  • Paid holidays, vacation, and sick days.
  • Career stability.
  • Opportunities for advancement.
  • Valuable on-the-job training.
  • Complete benefit plan.
  • RRSP payroll deduction plan.
  • Deferred profit-sharing plan.
  • You Matter Program (EAP).
  • Mindset App Program.
  • Wellness Programs.
  • Discounts on Apple products, Dell computers, hotels, and more.