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Hotel Operations Supervisor

2 months ago


Happy ValleyGoose Bay, Newfoundland and Labrador, Canada The Labrador Inn Full time
About The Labrador Inn

We are a reputable hotel chain seeking a highly skilled and experienced Hotel Operations Supervisor to join our team. As a Hotel Operations Supervisor, you will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Co-ordination and Scheduling

Coordinate activities with other departments to ensure seamless operations and efficient use of resources.

Staff Management

Establish work schedules and procedures, and perform same duties as workers supervised to maintain a high level of productivity and quality.

Reporting and Analysis

Prepare and submit reports to management, providing insights and recommendations to improve business performance.

Client Service

Assist clients/guests with special needs, ensuring exceptional customer service and satisfaction.

Training and Development

Hire and train staff in job duties, safety procedures, and company policies, promoting a culture of excellence and continuous improvement.

Operations and Maintenance

Maintain the operation of computer systems, equipment, and machinery, ensuring business continuity and customer service delivery.

Supply Chain Management

Requisition materials and supplies, ensuring timely delivery and efficient use of resources.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

1 year to less than 2 years of experience in a similar role.

Work Setting

Hotel, motel, or resort environment.

Computer and Technology Knowledge

Proficient in MS Outlook and other relevant software.

Work Conditions and Physical Capabilities

Ability to work in a fast-paced environment, with attention to detail and ability to work under pressure.

Personal Suitability

Excellent communication and interpersonal skills, with a strong focus on client service and team collaboration.

Health Benefits

Access to dental and healthcare plans, as well as a permanent work term and 35-40 hours of work per week.