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Hotel Operations Manager

1 month ago

Happy ValleyGoose Bay, Newfoundland and Labrador, Canada The Labrador Inn Full time
Job Summary

We are seeking a skilled Hotel Clerk Supervisor to join our team at The Labrador Inn. As a key member of our operations team, you will be responsible for overseeing the daily activities of our hotel staff, ensuring seamless guest experiences, and maintaining high standards of service.

Key Responsibilities
  • Coordinate activities with other work units or departments to ensure efficient hotel operations.
  • Establish and implement work schedules and procedures to meet business needs.
  • Perform same duties as workers supervised, providing guidance and support as needed.
  • Prepare and submit reports on hotel performance, guest feedback, and staff productivity.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist guests with special needs, ensuring their comfort and satisfaction.
  • Coordinate, assign, and review work to ensure timely completion and high quality.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery, arranging repair work as needed.
  • Requisition materials and supplies to support hotel operations.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and maintain a high level of accuracy.
Work Environment

The Labrador Inn is a dynamic and customer-focused hotel, offering a range of amenities and services to our guests. As a Hotel Clerk Supervisor, you will be working in a fast-paced environment with a team of dedicated staff.

What We Offer
  • Dental plan.
  • Health care plan.
  • Permanent work term.
  • English language.
  • 35 to 40 hours per week.