Business Infrastructure Change Director

1 month ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time
Job Summary

We are seeking a highly experienced and skilled Senior Transformation Professional to join our Business Aligned Services (BAS) organization. As a key member of our team, you will be responsible for defining, structuring, and mobilizing large-scale, complex IT Infrastructure initiatives.

Job Description

The ideal candidate will have in-depth experience of translating business needs into well-structured, integrated Tech Infrastructure (TI) Change-The-Bank programs. You will collaborate with TI Architecture, Engineering Towers, Service, and Business teams to define initiative definition, upfront requirements/CX capture, and business analysis. Additionally, you will deliver and monitor customer-centric delivery execution, oversight, and cross-LoB visibility.

You will help build, customize, and apply the appropriate delivery methodologies and playbooks to effectively structure a given initiative. This may involve tailoring for different themes such as M&A integration, enterprise platform implementation, IT consolidation, digital transformation, etc.

As a Senior Transformation Professional, you will drive partnership and customer focus with our business stakeholders, with respect to initiative delivery and change. You will also drive alignment with TI global standards, maximizing re-use and innovation, and supporting regional nuances where necessary.

Ensuring resulting programs have appropriate and high-quality governance and controls in place, applying appropriate standard methodologies, frameworks/playbooks, estimation, and modeling techniques.

Requirements
  • Highly organized and outcome-focused self-starter, comfortable with accountability for definition and execution of large, complex programs.
  • Expert knowledge of program plan development & management, scheduling methodology, critical path management, waterfall and iterative methodologies, program and project metrics, analysis, and status reporting.
  • Highly skilled in planning, defining, and delivering the TI aspects of major/high-profile business-sponsored initiatives of a transformational nature.
  • Skilled at definition of feasibility, success criteria, and business case.
  • Ability to lead and motivate technically diverse, globally distributed teams across time-zones, with a matrix management approach.
  • Possess exceptional written and verbal communication skills, focused on collaborating and developing relationships with diverse stakeholders, alongside the ability to negotiate agreeable outcomes.
What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Opportunities to do challenging work.

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