Community Operations Manager

4 weeks ago

Prince George, British Columbia, Canada Atria Retirement Canada - Prince George Chateau Full time
Position Overview

The Community Operations Manager plays a pivotal role in fostering a thriving environment for both employees and residents. At Atria Retirement Canada, we are dedicated to creating communities where individuals can flourish in their professional and personal lives.

Key Responsibilities
  • Financial Management: Oversee the financial operations of the community, ensuring accurate accounting and business office functions.
  • Resident Relations: Act as the primary point of contact for financial inquiries from residents and their families, addressing concerns with professionalism and care.
  • Human Resources Coordination: Collaborate with Regional Support staff to manage HR activities, including recruitment and onboarding processes.
  • Managerial Duties: Serve as the 'manager on duty' in the absence of senior leadership, ensuring smooth community operations.
  • Data Management: Maintain accurate resident information within company systems, including demographic updates and billing confirmations.
  • Accounting Oversight: Utilize independent judgment to analyze and verify expenditures and budgetary matters for various departments.
  • Staff Development: Responsible for the hiring, training, and evaluation of team members, fostering a culture of growth and excellence.
  • Accounts Management: Direct all accounts receivable and payable functions, ensuring financial integrity.
  • Compliance and Quality Assurance: Ensure that the business office adheres to Quality Enhancement standards and manage risk-related items, including workers' compensation claims.
  • Training and Support: Provide orientation and ongoing training for new and existing employees, enhancing their skills and knowledge.
Qualifications

The ideal candidate will possess:

  • A degree or diploma in Accounting, Business, Finance, or a related field, or equivalent experience.
  • A minimum of three years of experience in business office management.
  • Strong independent judgment and decision-making skills aligned with company goals.
  • Proficiency in Microsoft Office and standard office equipment.
  • A valid driver's license and compliance with company motor vehicle policies.

Join us in our mission to create a supportive and engaging community at Atria Retirement Canada.

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