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Front Desk Associate

2 months ago

Vancouver, British Columbia, Canada Gold's Gym - British Columbia Full time
{"title": "Front Desk Associate", "description": "Job Summary

We are seeking a highly motivated and enthusiastic Front Desk Associate to join our team at Gold\u0027s Gym British Columbia. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members and guests, and contributing to the overall success of our club.

Key Responsibilities
  • Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a professional and timely manner.
  • Monitor member check-ins and ensure all policies and processes are followed.
  • Direct guests and appointments to the appropriate employee or department in a prompt and professional manner.
  • Process point of sale items, such as retail and concession sales.
  • Check in all members and guests using the proper registration procedures.
Requirements
  • Previous customer service experience required.
  • High school diploma required.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and multitask.
  • Fluent in English.
What We Offer
  • A positive and collaborative team environment.
  • Complimentary membership.
  • Discount on Gold\u0027s Gym merchandise and services.
", "lang_code": "en"}