Catering Operations Manager
4 weeks ago
The Catering Operations Manager at NUBA RESTAURANT GROUP is responsible for overseeing the efficient functioning of our catering services. This role requires a strong focus on financial management, staff supervision, and customer satisfaction.
Key Responsibilities- Financial Management: Analyze budgets to enhance and sustain profitability.
- Budget Development: Create budgets to assess costs related to food, beverages, and supplies.
- Operational Evaluation: Review daily operations to ensure efficiency.
- Revenue Monitoring: Track revenues to manage labor costs effectively.
- Staff Oversight: Monitor and evaluate staff performance.
- Daily Operations Planning: Organize and plan daily catering activities.
- Recruitment: Hire and onboard new staff members.
- Scheduling: Establish work schedules for staff.
- Staff Supervision: Lead and supervise catering personnel.
- Training: Provide training and development for staff.
- Performance Reviews: Conduct evaluations of staff performance.
- Cost Management: Assess costs of products and services.
- Regulatory Compliance: Ensure adherence to liquor legislation and health regulations.
- Inventory Management: Organize and maintain inventory levels.
- Client Negotiation: Negotiate catering contracts and facility usage.
- Marketing Participation: Engage in marketing strategies and execution.
- Customer Relations: Address and resolve customer complaints and concerns.
- Event Management: Oversee the planning and execution of events.
Manage staff across various operational areas to ensure seamless service delivery.
Qualifications- Experience: 3 to 5 years in a similar role.
- Employment Type: Permanent position.
- Work Language: English.
- Work Hours: 35 hours per week.
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