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Catering Operations Manager
2 months ago
About the Role:
We are seeking a highly skilled and experienced Catering Service Manager to join our team at Blaze Gourmet Burgers. As a key member of our operations team, you will be responsible for overseeing the daily operations of our catering services, ensuring that our clients receive exceptional service and high-quality food.
Key Responsibilities:
- Staff Management: Monitor and evaluate the performance of our catering staff, providing guidance and support to ensure they meet our high standards.
- Operations Planning: Plan and organize daily catering operations, including menu planning, inventory management, and logistics.
- Scheduling: Set and manage staff work schedules to ensure adequate coverage for events and catering services.
- Client Relations: Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored catering solutions.
- Event Management: Coordinate and execute events, including weddings, corporate functions, and social gatherings, ensuring seamless execution and exceptional customer satisfaction.
- Inventory Management: Organize and maintain inventory of food, beverages, and equipment, ensuring that we have the necessary resources to meet client demands.
- Health and Safety: Ensure that all health and safety regulations are followed, maintaining a safe working environment for staff and clients.
- Supplier Negotiations: Negotiate with suppliers for food, beverages, and equipment, securing the best possible prices and quality.
- Customer Service: Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
Requirements:
- 2+ years of experience in catering or food service management.
- Proven track record of delivering exceptional customer service and managing high-volume events.
- Strong leadership and communication skills, with the ability to motivate and guide staff.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Knowledge of health and safety regulations and protocols.
