IT Support Specialist

3 days ago

SalaberrydeValleyfield, Quebec, Canada Aptitude Technologies Full time

{"h1": "IT Technician Position at Aptitude Technologies", "p": "Aptitude Technologies is a multidisciplinary team providing comprehensive IT and information management services to businesses. We are seeking an IT Technician to join our team and support our clients in the Valleyfield region.", "ul": [{"li": "Competitive salary and flexible schedule"}, {"li": "Environment based on trust and commitment, conducive to creation and innovation"}, {"li": "Access to continuing training and knowledge sharing with an experienced team"}, {"li": "Opportunity for advancement and developing a career plan"}], "h2": "Responsibilities", "ul": [{"li": "Provide level 1, 2, and 3 IT support"}, {"li": "Monitor issues detected in the management platform, environment security, and external backups with clients"}, {"li": "Manage Cloud and hybrid environments"}, {"li": "Prepare, configure, repair, and deploy computers and network equipment"}, {"li": "Participate in the deployment of new environments and migrations of existing environments at customers"}, {"li": "Write technical documentation and follow up with the rest of the team"}], "h2": "Qualifications", "ul": [{"li": "Hold a DEC or AEC in computer science"}, {"li": "Knowledge of Amazon Web Services and Microsoft Azure cloud platforms"}, {"li": "Knowledge of the Microsoft 365 platform (Exchange Online, SharePoint Online, Intune)"}, {"li": "Knowledge of Microsoft Windows 7, 10 platforms"}, {"li": "Knowledge of Microsoft Office"}, {"li": "Have functional knowledge of Microsoft Windows Server"}, {"li": "Have functional knowledge of Microsoft technologies (Active Directory, DNS, DHCP, RDS, etc.)"}, {"li": "Have functional knowledge of networking (DHCP, DNS, VPN, etc.)"}, {"li": "Bilingualism (oral and written)"}, {"li": "Valid driving license"}, {"li": "Have between 3 to 5 years of experience as a systems administrator"}, {"li": "Have functional knowledge with Linux"}, {"li": "Possess functional knowledge of Python, JavaScript, and MySQL"}, {"li": "Hold an AWS or Microsoft certification"}], "h2": "Desired Skills", "ul": [{"li": "Resourcefulness and initiative"}, {"li": "Team spirit"}, {"li": "Willingness to learn new technologies"}, {"li": "Independence"}, {"li": "Professionalism and discretion"}, {"li": "Commitment to providing outstanding customer service"}], "h2": "Terms", "ul": [{"li": "Full-time position"}, {"li": "Monday to Friday schedule"}, {"li": "In rare cases, may be required to work outside of normal office hours"}, {"li": "Mobility required"}]

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