Disability Insurance Claims Professional

1 week ago


Winnipeg, Manitoba, Canada Canada Life Full time

Job Summary

Canada Life is seeking a highly skilled Disability Case Manager to join our team. As a Disability Case Manager, you will be responsible for the proactive management of assigned disability claims, evaluating medical information and job duties, and developing case management and return to employment plans during periods of disability.

Key Responsibilities

  • Proactively manage assigned disability claims, including STD, LTD, and Life Waiver claims
  • Evaluate the extent of disability through medical investigation and interviews with applicants, employers, physicians, and other medical service providers
  • Conduct medical investigations, write letters to inform affected parties of decisions, and implement return-to-work programs
  • Evaluate health care coordination programs and rehabilitation programs to ensure positive effects
  • Adhere to service level agreements associated with policy holder claims
  • Respond to telephone inquiries from applicants, physicians, lawyers, and other stakeholders regarding claim assessments

Requirements

  • Bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, or a related field
  • Experience in disability insurance, life and health insurance, or human resources is an asset
  • Strong interpersonal and communication skills, with excellent listening and problem-solving abilities
  • Ability to work with different priorities and timelines, and to make decisions in a fast-paced environment
  • Fluency in French and English, both oral and written, is an asset

What We Offer

  • Competitive salary and bonus based on experience
  • $2000 education reimbursement per year
  • Full benefits package
  • Competitive pension plan and life insurance plans
  • Advantageous share ownership program


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