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Claims Consultant
2 months ago
We are seeking a highly skilled Claims Consultant to join our Western Canada team at Aon. As a Claims Consultant, you will play a pivotal role in managing corporate clients' claims from start to finish, advocating for their interests and interpreting insurance policies with precision.
Key Responsibilities- Claims advocacy at a junior to intermediate capacity;
- Consulting with clients on minor to intermediate losses, providing guidance and assistance with emphasis on claims preparation, submission, and resolution;
- Analyzing claims and coverage issues while guiding the claims process;
- Researching legal decisions and judgments on insurance contracts and claims as required;
- Take the lead position with Account Managers and Brokers to resolve coverage disputes with insurers;
- Prepare reports on claims disputes for management review and guidance;
- Make recommendations to clients as appropriate for the settlement of losses;
- Coordinate and attend claims settlement meetings with clients and insurers;
- Assist in the development and maintenance of quality control standards;
- Provide general guidance and support to the Claims Management Team as required and approved by the Regional Claims Manager;
- Develop and maintain working relationships with other claims professionals;
- Maintain accurate time management records;
- Performing other duties as required.
- 3-5 years of claims handling experience in the property/casualty sector;
- Proficient in Microsoft Office Suite;
- Post-secondary education, or relevant experience;
- Eligibility for a General Insurance License;
- Committed to continuous learning and professional development, including certifications such as CIP, CAIB, or CRM;
- Proven ability to work both independently and as part of a team with minimal supervision;
- Client-focused with excellent interpersonal, communication, and presentation skills;
- Highly organized and able to prioritize tasks under tight deadlines.
Aon is a leading global professional services firm that shapes decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
We offer a comprehensive benefits package, encourage a diverse workforce, and provide a flexible and inclusive work environment. Our continuous learning culture inspires and equips you to learn, share, and grow, helping you achieve your fullest potential.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
