Italian Specialty Foods Supervisor

2 months ago

Toronto, Ontario, Canada Eataly North America Full time
Job Summary

We are seeking a highly skilled and experienced Salumi & Formaggi Lead to join our team at Eataly North America. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our Italian Specialty Foods department.

Key Responsibilities
  • Team Leadership: Supervise, train, and motivate a team of sales associates to achieve sales and efficiency goals.
  • Inventory Management: Manage stock levels, make key decisions about stock control, and place orders as needed to maintain optimal inventory levels.
  • Order Fulfillment: Communicate with our main production kitchen and restaurants to ensure that all orders are fulfilled in a timely and efficient manner.
  • Production Scheduling: Manage production schedules to achieve maximum efficiency and ensure that all products are prepared and presented to the highest standards.
  • Quality Control: Ensure that the department consistently meets quality, health, and safety standards.
  • Technical Support: Communicate any technical or mechanical issues to the appropriate department for prompt resolution.
  • Financial Analysis: Analyze financial data to identify areas for improvement and take action to increase efficiency and profitability.
  • Customer Service: Assist guests with cheese selection and share knowledge of products to enhance the customer experience.
  • Product Preparation: Weigh, label, and package products, and complete food preparation in a timely and efficient manner.
Requirements
  • Experience: 2+ years of retail supervisory or management experience, preferably in a food production or sales environment.
  • Knowledge: Excellent knowledge of Italian cheeses and salumi, as well as financial analysis skills.
  • Skills: Excellent communication, time management, and relationship-building skills, with proficiency in Microsoft Office.
  • Availability: Availability to work onsite with a flexible schedule, including evenings, weekends, and holidays.
  • Physical Demands: Ability to lift up to 50 pounds and exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Benefits
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • RRSP
  • Bonus Program
  • Free Family Meal Daily
  • Discounts at Eataly
  • Classes on Products and Italian Cuisine
  • Referral Bonus Program

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