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Customer Service Supervisor
2 months ago
We are seeking a highly organized and reliable Customer Service Supervisor to join our team at T DOT RENOVATIONS INC.
Job SummaryThe Customer Service Supervisor will be responsible for supervising workers and projects, coordinating and scheduling activities, recruiting and hiring workers, training, estimating costs, and ensuring health and safety regulations are followed.
Key Responsibilities- Supervise and coordinate the work of customer service representatives
- Develop and implement customer service strategies to improve customer satisfaction
- Recruit, train, and develop customer service representatives
- Monitor and analyze customer feedback and make recommendations for improvement
- Ensure compliance with health and safety regulations and company policies
- Secondary (high) school graduation certificate
- 1 to less than 7 months of experience in customer service or a related field
- Valid driver's license and own vehicle
- Excellent oral communication and organizational skills
- Reliability and ability to work in a team environment
- Permanent full-time position
- 30 hours per week
- English language
