Automotive Service Technician

2 months ago

Brampton, Ontario, Canada Performance Auto Group Full time

About the Role:

We are seeking an experienced Automotive Service Technician to join our team at Performance Auto Group. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring that all vehicles are repaired to the highest standards.

Key Responsibilities:

  • Examine vehicles to determine if additional safety or service work is required.
  • Prepare detailed reports on the back of the repair order.
  • Estimate flat rate times for each recommendation using supplied manuals and company policies.
  • Obtain parts prices and note availability for each recommendation.
  • Perform all work as outlined on the repair order, with efficiency and accuracy, and in accordance with company and factory standards.
  • Order parts when authorization is received, unless otherwise instructed.
  • Save and tag parts if the job is under warranty or insurance, or if requested by the customer.
  • Road-test vehicles after service, whenever a wheel is removed or a repair that might affect drivability is performed.
  • Ensure all work is thorough, accurate, and completed in a timely fashion.
  • Supervise work of apprentice technicians or students, reporting any deficiencies to the Service Manager.
  • Attend factory-sponsored training classes as scheduled by management.
  • Attend dealer-specified training courses as scheduled by management.
  • Stay up-to-date with all factory technical bulletins.
  • Learn and understand current and emerging technologies as they apply to automobile service.
  • Maintain a high degree of concentration to prevent "comebacks".
  • Ensure customer cars are kept as clean or cleaner than when they arrived, both inside and out.
  • Keep the shop area neat and clean at all times.
  • Clean bay and bench at the end of each shift.
  • Dispose of garbage, recycling, etc. as required.
  • Understand and follow federal, provincial, and local regulations, such as those governing the disposal of hazardous wastes.
  • Perform other duties as required by management.

Requirements:

  • Automotive Service Technician, fully licensed (310S or higher).
  • 3-5 years experience with automotive mechanical operations.
  • Valid Ontario driver's license with a clean driving record.
  • Demonstrated willingness to learn and succeed.
  • Team-oriented, hardworking, with a positive attitude.
  • Grade 12 diploma or GED.
  • Ability to work effectively without supervision.
  • Proven knowledge and experience with automotive mechanical operations.
  • Ability to work well under pressure in a fast-paced environment.
  • Reliable and able to work productively.
  • Ability to read and comprehend instructions and information.
  • Personable, reliable, courteous.
  • Works well in a fast-paced environment.
  • Demonstrate willingness to learn and succeed.
  • Team-oriented, hardworking, with a positive attitude.
  • Excellent diagnostic and electrical skills.
  • Previous Kia experience is considered an asset.

What We Offer:

  • Excellent management support and guidance.
  • Opportunities through our Internal career mobility program.
  • Access to health, dental, and vision insurance.
  • Tool and Boot Allowance.
  • Competitive Production Bonus.
  • Disability, critical illness, and life insurance for the unexpected.
  • Our Employee Assistance Plan (EAP) for you and your family's wellness.
  • Discounts on vehicles, service, and parts for you and your family.
  • Discounts to retailers and service providers across the country.
  • Free and engaging employee events.

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