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Hospitality Operations Supervisor

3 months ago

Ottawa, Ontario, Canada GROUPE GERMAIN INC Full time
Job Overview

The role of the Hospitality Operations Supervisor at GROUPE GERMAIN INC is a permanent position requiring a commitment of 30 to 40 hours per week. The primary language of work is English.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 2 years and less than 3 years of relevant experience is necessary.
Key Responsibilities
  • Coordinate activities with various departments to ensure seamless operations.
  • Establish work schedules and procedures for staff.
  • Perform duties similar to those of the team members being supervised.
  • Prepare and submit detailed reports as required.
  • Address work-related issues, provide technical guidance, and recommend improvements to enhance productivity and quality.
  • Assist clients and guests with special requirements.
  • Assign, review, and coordinate work among team members.
  • Recruit and train staff on job responsibilities, safety protocols, and company policies.
  • Oversee the operation of computer systems and equipment, ensuring timely repairs to maintain business continuity and service delivery.
  • Order necessary materials and supplies for operations.
Supervisory Responsibilities

Supervision of a team ranging from 5 to 10 individuals across various responsibilities.

Technical Skills

Proficiency in MS Outlook is essential.

Work Environment
  • Attention to detail is crucial.
  • Ability to thrive in a fast-paced environment.
  • Must be capable of standing for extended periods.
  • Ability to meet tight deadlines.
Personal Attributes
  • Strong client focus and dependability.
  • Excellent interpersonal and oral communication skills.
  • Demonstrated flexibility and initiative.
  • Organizational skills and teamwork are essential.
  • Sound judgment and interpersonal awareness.
Screening Questions
  • Are you available for the advertised start date?
  • Are you currently legally authorized to work in Canada?
  • Do you have prior experience in this field?
  • What is the highest level of education you have completed?
Employee Benefits
  • Comprehensive health benefits including dental, disability, and vision care.
  • Access to paramedical services coverage.
  • Participation in a wellness program.