Hotel Supervisor

3 weeks ago


Ottawa, Ontario, Canada Holiday Inn Express & Suites Full time
Hotel Supervisor Job Description

We are seeking a highly skilled Hotel Supervisor to join our team at Holiday Inn Express & Suites. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest service and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Supervise and coordinate the work of hotel staff, including front desk, housekeeping, and maintenance teams.
  • Assist guests with special needs and provide exceptional customer service.
  • Requisition materials and supplies, and maintain operation of computer systems and equipment.
  • Co-ordinate, assign and review work, and maintain a safe and healthy work environment.
  • Ensure compliance with company policies and procedures, and maintain accurate records.
Requirements:
  • 1-2 years of experience in a supervisory role in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • High school diploma or equivalent required; college or CEGEP certificate an asset.
Benefits:
  • Competitive salary and benefits package.
  • Free parking available.
  • Dental plan.

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