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Retail Store Manager

2 months ago

Banff, Alberta, Canada 1059945 Alberta Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at 1059945 Alberta Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring they meet sales targets and provide excellent customer service.
    • Recruit, train, and develop sales staff to enhance their skills and knowledge.
    • Establish and maintain a positive and productive work environment.
  • Store Operations
    • Oversee the daily operations of the store, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store policies and procedures are followed.
    • Monitor and control store expenses, including labor costs, inventory, and supplies.
  • Customer Service
    • Ensure that all customers receive exceptional service, responding to their needs and resolving any issues promptly.
    • Develop and implement strategies to increase customer loyalty and retention.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, including sales data, customer feedback, and staff performance.
    • Analyze sales data to identify trends and opportunities for growth.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 1 year to less than 2 years of experience in a retail management role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
Working Conditions

The successful candidate will be required to work in a fast-paced retail environment, standing for extended periods and lifting up to 25 pounds. A valid driver's license and reliable transportation are required.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.