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Operational Resilience Manager

2 months ago


Toronto, Ontario, Canada Equitable Bank Full time
About the Role

We are seeking a highly skilled Operational Resilience Manager to join our team at Equitable Bank. As a key member of our risk management team, you will play a critical role in ensuring the bank's operational resilience and business continuity.

Key Responsibilities
  • Develop and execute a strong operational risk management program across Equitable Bank, ensuring compliance with regulatory requirements and industry standards.
  • Provide independent oversight and effective challenge to ensure the bank operates within its established operational risk appetite.
  • Contribute to the development and execution of the Operational Resilience roadmap, methodologies, and standards.
  • Plan and facilitate the annual schedule of Business Continuity Management (BCM) Program activities, including working sessions to prepare for exercises or tests.
  • Administer and support activities related to BCM, including business impact assessments, plan reviews, reporting, and communications.
  • Support the third-party risk reviews for material third parties in collaboration with Procurement and other advisory SMEs.
  • Coordinate disaster recovery business testing activities, including review of test plans, results, and supporting communications.
  • Contribute to reviews and updates to operational risk-related policies, procedures, and tools.
  • Support the use of risk identification tools, such as the new initiative risk assessment (NIRA) and the Risk and Control Self-Assessment (RCSA), and third-party risk assessments.
  • Evaluate and challenge Key Risk Indicator (KRI) reporting to validate accuracy and identify trends.
  • Provide oversight to the business through assessments, ensuring remediation/action plans are appropriately addressed, monitored, reported, and escalated, as necessary.
  • Conduct reviews/investigations and prepare reports for operational risk events and/or incidents.
  • Provide recommendations on potential emerging risks and significant events that could have a material impact on the successful achievement of corporate objectives.
  • Create and manage the delivery of training to relevant employees within the business and/or critical business services to ensure they are familiar with their roles and responsibilities.
  • Assist with developing operational risk training programs and program awareness delivery.
  • Assist with oversight activities with business units to enhance the management of operational risk.
  • Support regularly scheduled and ad-hoc risk reporting and analytics to support senior management reporting.
Requirements
  • 3-5 years of experience in operational resilience, business continuity/disaster recovery, crisis management.
  • 5-7 years of experience in an operational risk and/or information technology risk oversight role in a financial institution.
  • Undergraduate degree in finance, economics, business administration, or technology is an asset.
  • Professional designation or certification, such as CBCP or MBCI industry certification or equivalent, is preferred.
  • Knowledge of risk management, compliance matters, and corporate governance.
  • Familiarity with the risk and control frameworks.
  • Strong analytical and quantitative skills and problem-solving abilities.
  • Strong written and verbal communication skills, coupled with meeting facilitation abilities and good presentation skills.
  • Good organizational, project, and time management skills to efficiently deliver concurrent projects with competing priorities.
  • Knowledge and awareness of the financial industry, risk management practices, and regulatory and/or policy changes.
About Us

Equitable Bank is a leading Canadian bank that is committed to driving change in the banking industry. We are a big and growing family that serves over 670,000 people across Canada through Equitable Bank and our wholly-owned subsidiary, Concentra Bank. We have been around for over 50 years and have a clear mandate to enrich people's lives through our innovative banking solutions.

We are a Challenger Bank that is not afraid to take on big challenges and redefine the future. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you are not afraid of taking on big challenges and redefining the future, you belong with us.

We offer a competitive discretionary bonus, market-leading RRSP match program, and a dynamic work environment that encourages collaboration and innovation. If you are passionate about risk management and operational resilience, we encourage you to apply for this exciting opportunity.