Operational Resilience Manager
2 days ago
Job Overview
This role will lead various risk programs and ad hoc projects to enhance Manulife's operational risk and resilience capability, providing guidance to segment risk teams to better identify and manage current and emerging risks.
Key Responsibilities
- Establish and maintain operational resilience policies, guidelines, processes, and procedures.
- Initiate, manage, and execute risk governance processes for operational resilience management, risk and control awareness, and enhancement to operational efficiency.
- Lead various Operational Resilience Program workstreams as well as ad hoc projects and risk programs to support the continued growth and maturity of the ORRM function.
- Support the design and implementation as well as ongoing maintenance of the operational resilience management system.
- Design and set standards on operational resilience reports, dashboards, and metrics for management reporting.
- Operate as SME to provide oversight and challenge over the ongoing critical operations assessment activities and the reporting of resilience posture.
Requirements
- Technology risk and resilience experience within a large Financial Institution, including hosting strategies, architecture design patterns, and cloud portability.
- Risk management, audit, operations, compliance, or technology background with 10+ years of experience in matters of increasing complexity.
- Relevant advanced designation or degree.
- Highly developed business acumen and pragmatic approach to solving problems and implementing solutions.
- Proven leadership skills, along with strong program and project management capabilities and experience.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
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