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Administrative Coordinator

3 months ago

Barrie, Ontario, Canada Image Dental Laboratory Full time
Job Overview

We are seeking a dedicated Administrative Coordinator to join our team at Image Dental Laboratory. This role is essential in ensuring smooth operations within our office environment.

Employment Duration

Type: Permanent

Work Environment

Language: English
Work Hours: 39.75 hours per week
Setting: General office in the private sector

Responsibilities
  • Compile and prepare reports and documentation for review by executive committees and boards.
  • Oversee staff and ensure effective customer service delivery.
  • Draft invoices, reports, memos, letters, financial statements, and manage contracts.
  • Address and resolve customer complaints and inquiries.
  • Gather and analyze relevant information to provide meaningful insights and services.
  • Process payments and manage refunds and credits.
  • Respond to client inquiries and provide necessary information.
  • Perform general office tasks and maintain organized records.
  • Log and manage complaints efficiently.
Supervision

Supervisory responsibilities include overseeing customer service clerks.

Qualifications

Education: Secondary (high) school graduation certificate is required.

Experience

Type: Previous experience in a call center is an asset.

Personal Attributes
  • Dependable and reliable
  • Strong interpersonal skills
  • Excellent verbal communication
  • Proactive and organized
  • Team-oriented with a client-focused approach
  • Ability to multitask and maintain punctuality
Benefits
  • Health: Dental and health care plans
  • Financial: Group insurance, life insurance, and pension plan
  • Other: Free parking, paid time off for volunteering or personal days