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Service Coordinator
2 months ago
Are you a detail-oriented and organized individual with excellent communication skills? Naylor is seeking a Service Coordinator to join our Oakville office team.
Key Responsibilities:
- Coordinate field technician dispatch to service calls, prioritizing based on urgency and technician availability.
- Maintain a schedule of work, monitoring progress and informing managers of any issues.
- Coordinate after-hours work, scheduling and following up with technicians as needed.
- Provide administrative support, including accessing work orders and document processing.
Requirements:
- Bachelor's Degree or College Diploma preferred.
- Previous experience in a busy office environment, answering phones and providing customer service.
- Excellent communication, organizational, and problem-solving skills.
- Strong interpersonal and customer service skills.
- Proficiency in MS Office, particularly Excel, Word, and Outlook.
- Ability to multitask and prioritize tasks effectively.
What We Offer:
- Competitive salary.
- Generous benefits package.
- RRSP matching.
- Profit sharing.