Service Coordinator
1 month ago
We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Naylor. In this role, you will be responsible for coordinating field technicians to various service calls, maintaining a schedule of work, and providing administrative support as needed.
Key Responsibilities:
- Dispatch field technicians to service calls based on priority levels, technician availability, and skill set.
- Maintain a schedule of work and monitor open tickets/work progress.
- Coordinate after-hours work and schedule follow-ups with technicians.
- Provide administrative support, including accessing work orders and document processing.
Requirements:
- Bachelor's Degree or College Diploma preferred.
- Previous experience in a busy office environment is an asset.
- Excellent communication, organizational, and problem-solving skills.
- Strong interpersonal and customer service skills.
- Proficiency in MS Office, specifically Excel, Word, and Outlook.
- Strong attention to detail and ability to multitask.
- Proficiency with computers.
- Willingness to take on other duties as needed.
What We Offer:
- Competitive salary.
- Generous benefits package.
- RRSP matching.
- Profit sharing.
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