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Customer Experience Specialist

2 months ago

Caledon, Ontario, Canada A&W Full time

About A&W

A&W is a leading fast-food restaurant chain that values innovation, quality, and customer satisfaction. We're committed to serving our customers the best burgers, fries, and root beer in a clean and welcoming environment.

Job Summary

We're seeking a highly motivated and customer-focused Crew Member to join our team. As a Crew Member, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.

Key Responsibilities

  • Serving Customers
    • Take food and drink orders from customers and receive payment
    • Prepare and serve food and beverages in a timely and efficient manner
  • Food Preparation
    • Prepare and cook food according to instructions and quality standards
    • Assemble and package food and beverages for customers
  • Customer Service
    • Provide exceptional customer service and respond to customer inquiries and concerns
    • Resolve customer complaints in a professional and courteous manner
  • Store Maintenance
    • Maintain a clean and safe work environment, including the dining area, kitchen, and restrooms
    • Restock supplies and ingredients as needed

Requirements

  • Availability
    • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Communication Skills
    • Excellent communication and interpersonal skills
  • Teamwork
    • Ability to work effectively in a team environment

What We Offer

A&W offers a competitive hourly wage, opportunities for advancement, and a fun and dynamic work environment. If you're a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.