Customer Service Representative

6 days ago

Pickering, Ontario, Canada goeasy Full time
{"title": "Customer Service Representative", "description": "Deliver Exceptional Service

As a Customer Service Representative at goeasy, you will be the face of our company, providing top-notch support to our Lendcare partners across Canada. This is a business-to-business role that requires a customer service background and the ability to work in a fast-paced team environment.

Key Responsibilities:

  • Provide exceptional customer service and ensure that our Partners are always receiving the type of service quality they expect
  • Respond to partner questions and requests (both through telephone, chat and email)
  • Ask great questions to identify the Partners' needs and efficiently resolve inquiries
  • Take accountability to solve issues from beginning to end
  • Provide world-class customer service during every customer interaction
  • Demonstrate comprehensive knowledge of our services

Requirements:

  • At least 2 years experience working inbound customer service, call center and/or sales role
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Experience in high-paced work environment
  • Proficient in Microsoft Office (Outlook, Word, Excel)
  • Full time availability (37.5 hours/week) in our Pickering, ON head office

Operational Hours:

Monday to Friday – 8:00 am to 9:00 pm, Saturday 9:00 am to 5:00 pm.

About Us:

We are a publicly-traded company on the TSX with over 4000% shareholder return since 2001. Accredited by the Better Business Bureau, goeasy Ltd is a Canadian company that provides non-prime leasing and lending services through easyhome, easyfinancial and LendCare. We offer a wide variety of financial products and services including lease-to-own merchandise, unsecured and secured installment loans, direct-to-consumer auto loans, and point-of-sale financing to merchants in the powersports, automotive, retail, home improvement, and health sectors.

LendCare Capital Inc., a wholly-owned subsidiary of goeasy Ltd., is a Canadian point-of-sale consumer finance and technology company, which enables over 10,000 businesses to increase their revenue by providing full credit spectrum financing at the point-of-sale. For over a decade, LendCare has cleared a path to providing fast, reliable, and affordable financing options for the powersports, automotive, retail, home improvement, and health sectors, while processing over $10 billion in loan applications to date. With a dedicated team of finance experts and well-established partnerships with merchants, dealerships, and brokers, LendCare bridges the gap between credit score and customers living their best life.

Why Work with Us:

We believe that diversity, inclusion, and equal opportunity employment are essential to our success. We are committed to creating a workplace where everyone feels seen and heard, and where every employee can fulfill their potential.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

"}

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time

    Customer Service RepresentativeAt Sue Atkinson Insurance Agency Ltd., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a strong desire to grow their career in the insurance...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time

    Customer Service RepresentativeAt Sue Atkinson Insurance Agency Ltd., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a strong desire to grow their career in the insurance...

  • Customer Service Representative

    6 hours ago

    Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time

    Customer Service RepresentativeAt Sue Atkinson Insurance Agency Ltd., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity to work in a fast-paced environment and contribute to the growth and success of our insurance agency.Key Responsibilities:Contact leads...

  • Customer Service Representative

    23 hours ago

    Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time

    Customer Service RepresentativeAt Sue Atkinson Insurance Agency Ltd., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity to work in a fast-paced environment and contribute to the growth and success of our insurance agency.Key Responsibilities:Contact leads...

  • Customer Service Representative

    5 hours ago

    Pickering, Ontario, Canada CB Canada Full time

    Customer Service and Sales Representative Job PurposeAt CB Canada, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for attracting and serving customers by providing product and service information through community...

  • Customer Service Representative

    1 hour ago

    Pickering, Ontario, Canada CB Canada Full time

    Customer Service and Sales Representative Job PurposeAt CB Canada, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for attracting and serving customers by providing product and service information through community...

  • Customer Service Representative

    4 weeks ago

    Pickering, Ontario, Canada Autolux Ltd Rapid City Transport Full time

    Join our team as a Jr. Customer Service Representative at RCTDepartment: Customer Service DepartmentType: Full Time - PermanentAt RCT, we are dedicated to providing exceptional service to those in need. As a Junior Customer Service Representative, you will have the opportunity to make a difference in people's lives and contribute to our inclusive and...

  • Customer Service Representative

    7 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Outbound Customer Support Representative", "description": "About the RoleWe are seeking a highly skilled and customer-focused Outbound Customer Support Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Outbound Customer Support Representative", "description": "About the RoleWe are seeking a highly skilled and customer-focused Outbound Customer Support Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    7 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Outbound Customer Support Representative", "description": "About the RoleWe are seeking a highly skilled and customer-focused Outbound Customer Support Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Outbound Customer Support Representative", "description": "About the RoleWe are seeking a highly skilled and customer-focused Outbound Customer Support Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    2 hours ago

    Pickering, Ontario, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at goeasy Ltd. as a Partner Support Representative. In this role, you will be responsible for delivering exceptional service to our Lendcare partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our Partners receive the level...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada Autolux Ltd. OA Rapid City Transportation Full time

    Rapid City Transportation o/b Autolux Ltd. is a leading provider of medical transportation logistics services in Ontario. We are seeking a skilled Customer Service Representative to join our team of over 300 employees based in Pickering, Ontario. As a Customer Service Representative, you will play a critical role in supporting our clients and drivers,...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada Autolux Ltd. OA Rapid City Transportation Full time

    Rapid City Transportation o/b Autolux Ltd. is a leading provider of medical transportation logistics services in Ontario. We are seeking a skilled Customer Service Representative to join our team of over 300 employees based in Pickering, Ontario. As a Customer Service Representative, you will play a critical role in supporting our clients and drivers,...

  • Bilingual Customer Service Representative

    20 hours ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at LendCare, a subsidiary of goeasy Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through prompt...

  • Bilingual Customer Service Representative

    1 hour ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at LendCare, a subsidiary of goeasy Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through prompt...

  • Bilingual Customer Service Representative

    2 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at LendCare, a subsidiary of goeasy Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through prompt...

  • Bilingual Customer Service Representative

    2 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at LendCare, a subsidiary of goeasy Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through prompt...

  • Customer Service Representative

    2 days ago

    Pickering, Ontario, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Inside Support Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional support and service.Key ResponsibilitiesProvide top-notch customer service and support to LendCare customers...

  • Customer Service Representative

    2 days ago

    Pickering, Ontario, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Inside Support Representative to join our team at goeasy Ltd. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional support and service.Key ResponsibilitiesProvide top-notch customer service and support to LendCare customers...