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Director of Operations for Senior Living
3 months ago
Position Overview
Cogir Senior Living is a prominent operator of retirement communities nationwide, providing a variety of living arrangements such as independent living, assisted living, and specialized memory care services.
With a legacy of over 25 years, our commitment is to enhance the quality of life for seniors every day.
Core Values: Human-Centric Approach – Innovation – Excellence
We are in search of dedicated individuals who possess a genuine passion for enhancing lives and are eager to engage in meaningful work that positively impacts our residents. Are you passionate about operations and sales? Are you prepared to lead and inspire a team? Do you thrive on delivering exceptional customer service?
We are looking for a Director of Operations with substantial leadership experience in the hospitality sector. In this role, you will manage the overall operations of our retirement community, ensuring a superior living experience for our residents. You will be part of an organization that values its leaders, recognizing that our people are the foundation of our success.
Key Responsibilities:
- Leadership: You will guide a high-performing team, cultivating a culture of excellence, teamwork, and ongoing development. Your skills in recruitment, training, and mentorship will be crucial in delivering outstanding service and care to our residents.
- Operational Strategy: As the operations strategist, you will oversee all departmental functions, ensuring seamless operations, adherence to agreements, and optimal allocation of financial resources. You will establish and uphold policies that meet industry standards and regulations while achieving financial objectives with maximum efficiency.
- Sales Leadership: You will drive a focus on sales and occupancy, ensuring the team collaborates to meet and exceed targets. Your proactive approach will promote our community in the local market, positioning it as the premier choice for retirement living.
- Financial Oversight: You will set and track performance metrics related to employee engagement, resident satisfaction, audits, occupancy rates, and profitability. Your strategic initiatives will enable us to exceed our goals.
- Customer Relations: You will build and maintain strong relationships with employees, residents, and their families, fostering open communication and continuous improvement. By seeking feedback from stakeholders, you will identify areas for enhancement and implement strategies to achieve our objectives.
Benefits and Perks:
We believe in recognizing our Executive Director for their contributions, hard work, and commitment. Here are some of the benefits you can expect:
- Competitive Salary: Enjoy a comprehensive compensation package that reflects your experience and expertise, along with eligibility for performance-based incentives and annual merit increases.
- Extensive Onboarding: We provide a thorough four-week onboarding program designed to equip you with the essential knowledge and skills for success in your role.
- Coaching and Support: Benefit from ongoing guidance and mentorship from our Regional and National teams, dedicated to your professional growth.
- Robust Support System: Access dedicated support staff and resources to assist you in your role, ensuring your success in operational and administrative functions.
- Comprehensive Benefits: Enjoy a wide-ranging benefits plan that includes medical coverage, health benefits, an Employee Assistance Program (EAP), and a retirement savings matching program.
- Generous Leave: Start with four weeks of vacation annually, along with additional sick and personal days to maintain a healthy work-life balance.
- Recognition Programs: Your dedication and achievements will be celebrated through our service awards program and recognition initiatives.
- Career Advancement: Opportunities for career progression within the organization are available as you excel in your role.
Qualifications:
- Minimum of five years of management experience, preferably in senior living, hospitality, or related fields.
- Experience managing a diverse team in a unionized setting.
- Flexibility to work evenings and weekends as needed.
- Strong understanding of business planning and operational processes.
- Proven track record in achieving marketing, sales, and financial objectives.
- Must provide a current Vulnerable Sector Check or be willing to obtain one.
Encouragement for Diverse Applicants:
We welcome applications from individuals of diverse backgrounds and encourage candidates from equity-deserving communities to apply.
Cogir is committed to inclusive employment practices and will provide accommodations upon request.
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