Hotel Operations Supervisor
2 weeks ago
We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Meridian Inn & Suites Ltd. The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional customer service and maintaining a high level of efficiency.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the work of hotel staff, ensuring tasks are completed efficiently and effectively.
- Provide guidance and training to staff members to enhance their skills and knowledge.
- Customer Service
- Assist guests with special needs and ensure their requirements are met.
- Respond to guest complaints and resolve issues in a professional and courteous manner.
- Operations Management
- Coordinate and review work assignments to ensure tasks are completed on time and to a high standard.
- Requisition materials and supplies as needed to maintain hotel operations.
- Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as necessary.
- Human Resources
- Hire and train new staff members in job duties, safety procedures, and company policies.
- Administrative Tasks
- Perform administrative tasks, such as maintaining records and reports, as required.
- Education
- Secondary (high) school graduation certificate.
- Experience
- At least 1 year to less than 2 years of experience in a similar role.
- Language
- Fluency in English.
- Work Term
- Permanent position.
- Work Language
- English.
- Hours
- 40 hours per week.
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