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Hotel Operations Manager
2 months ago
We are seeking a skilled Hotel Clerk Supervisor to join our team at Meridian Inn & Suites Ltd. This role is responsible for overseeing the daily operations of our hotel, ensuring exceptional customer service, and leading a team of hotel clerks.
Key Responsibilities- Leadership and Team Management: Supervise and coordinate the work of hotel clerks, providing guidance and support to ensure seamless operations.
- Customer Service: Assist guests with special needs, resolve issues promptly, and maintain a high level of customer satisfaction.
- Operations and Administration: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity.
- Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
- Supply Management: Requisition materials and supplies as needed to maintain efficient hotel operations.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Language: English.
- Work Hours: 40 hours per week.