Captain Server
1 week ago
We are seeking a highly skilled and experienced Captain Server to join our team at Fairmont Jasper Park Lodge. As a Captain Server, you will be responsible for delivering exceptional service and cuisine to our guests, while inspiring and leading our team to achieve outstanding results.
Key Responsibilities- Provide professional, friendly, and engaging service to guests
- Follow outlet policies, procedures, and service standards
- Assist guests with menu items and provide recommendations
- Take an active role in training and developing new and existing staff
- Project a pleasant and professional image to guests at all times
- Build and maintain high levels of customer service and staff morale through outlet promotions and staff incentive programs
- Assist management team in developing action plans to improve outlet performance
- Ensure compliance with ALCB regulations
- Have full knowledge of menu items, garnishes, contents, and preparation methods
- Have full knowledge of beverage lists and promotions
- Prepare and serve cocktails and other beverages
- Deliver and present food items to guest tables
- Assist and lead the function team in setting up and tearing down function spaces
- Process guest checks in a timely and efficient manner
- Bus and re-set tables
- Perform opening, cleaning, and closing duties
- Report any irregularities or comments from guests
- Adhere to hotel's vehicle handling and safety policies while driving hotel vehicles
- Follow all safety and sanitation policies when handling food and beverage
- Lead the F&B Outlet team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally in absence of manager
- Attend regularly scheduled departmental and divisional meetings
- Maximize revenues by communicating regularly with the Food & Beverage teams to implement agreed upon strategies, practices, and promotions
- Support employees while ensuring service standards are maintained
- Other duties as assigned
- Minimum 1 year serving experience required (must include at least 6 months a la carte service)
- Previous leadership experience required
- Valid Alberta driver's license required
- Excellent knowledge of wine, cocktails, and beer required
- Pro Serve certification required
- Banquets experience preferred
- Micros POS experience an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Fairmont Jasper Park Lodge is a luxury hotel located in the heart of the Canadian Rocky Mountains. We offer a wide range of jobs in over thirty departments and are committed to providing our employees with a work/play lifestyle that elevates their quality of life. If you are passionate about delivering exceptional service and cuisine, we encourage you to apply for this exciting opportunity.
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We welcome you as you are and offer a range of benefits, including subsidized staff accommodation, competitive extended benefits package, employee travel program, comprehensive wellness platform, and discounts on food and beverage/spa/golf.
Accor is a worldwide leader in the hospitality industry, with over 5,000 properties across the globe. We offer a range of career opportunities and support our employees to grow and learn every day. If you are looking for a challenging and rewarding career, we encourage you to apply for this role.
-
Captain Server
2 hours ago
Jasper, Canada Accor Full timeJob Title: Captain ServerJob Summary:We are seeking a highly skilled and experienced Captain Server to join our team at Fairmont Jasper Park Lodge. As a Captain Server, you will be responsible for providing exceptional service to our guests, ensuring that their dining experience is memorable and enjoyable.Key Responsibilities:Provide professional and...
-
Captain Server
2 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAt Fairmont Jasper Park Lodge, we are seeking a skilled and experienced Captain Server to join our team. As a Captain Server, you will be responsible for providing exceptional service to our guests, ensuring that their dining experience is memorable and enjoyable.Key Responsibilities:Provide professional, friendly, and engaging...
-
Captain Server
2 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAt Fairmont Jasper Park Lodge, we are seeking a skilled and experienced Captain Server to join our team. As a Captain Server, you will be responsible for providing exceptional service to our guests, ensuring that their dining experience is memorable and enjoyable.Key Responsibilities:Provide professional, friendly, and engaging...
-
Captain Server
3 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAt Fairmont Jasper Park Lodge, we are seeking a skilled and experienced Captain Server to join our Food and Beverage team. As a Captain Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience, and contributing to the success of our banquet and outlet operations.Key...
-
Captain Server
3 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAt Fairmont Jasper Park Lodge, we are seeking a skilled and experienced Captain Server to join our Food and Beverage team. As a Captain Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience, and contributing to the success of our banquet and outlet operations.Key...
-
Captain Server
7 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAs a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your engaging and anticipatory service will inspire the team and ensure the success of our banquet functions and outlet operations.Key Responsibilities:Consistently offer...
-
Captain Server
6 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAs a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your engaging and anticipatory service will inspire the team and ensure the success of our banquet functions and outlet operations.Responsibilities:Consistently offer...
-
Captain Server
1 week ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAs a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your engaging and anticipatory service will inspire the team and ensure the success of our banquet functions and outlet operations.Key Responsibilities:Consistently offer...
-
Captain Server
6 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAs a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your engaging and anticipatory service will inspire the team and ensure the success of our banquet functions and outlet operations.Responsibilities:Consistently offer...
-
Captain Server
5 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAs a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your engaging and anticipatory service will inspire the team and ensure the success of our banquet functions and outlet operations.Responsibilities:Consistently offer...
-
Captain Server
5 days ago
Jasper, Canada Accor Full timeJob Title: Captain ServerAs a Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your engaging and anticipatory service will inspire the team and ensure the success of our banquet functions and outlet operations.Responsibilities:Consistently offer...
-
Captain Server
1 week ago
Jasper, Canada Accor Full timeAbout the RoleWe are seeking a highly skilled and experienced Captain Server to join our team at Fairmont Jasper Park Lodge. As a Captain Server, you will be responsible for delivering exceptional service and cuisine to our guests, while inspiring and leading our team to achieve outstanding results.Key ResponsibilitiesProvide professional, friendly, and...
-
Captain Server
1 week ago
Jasper, Canada Accor Full timeAbout the RoleWe are seeking a highly skilled and experienced Captain Server to join our team at Fairmont Jasper Park Lodge. As a Captain Server, you will be responsible for delivering exceptional service and cuisine to our guests, while inspiring and leading our team to achieve outstanding results.Key ResponsibilitiesProvide professional, friendly, and...
-
Captain Server
2 weeks ago
Jasper, Canada Accor Full timeAbout the RoleWe are seeking a highly skilled and experienced Captain Server to join our team at Fairmont Jasper Park Lodge. As a Captain Server, you will be responsible for delivering exceptional service and cuisine to our guests, while inspiring and leading our team to achieve outstanding results.Key ResponsibilitiesProvide professional, friendly, and...
-
Captain Server
2 weeks ago
Jasper, Canada Accor Full timeAbout the RoleWe are seeking a highly skilled and experienced Captain Server to join our team at Fairmont Jasper Park Lodge. As a Captain Server, you will be responsible for delivering exceptional service and cuisine to our guests, while inspiring and leading our team to achieve outstanding results.Key ResponsibilitiesProvide professional, friendly, and...
-
Captain Server
3 weeks ago
Jasper, Canada Accor Full timeAbout the Role:We are seeking a highly skilled and experienced Captain Server to join our team at Fairmont Jasper Park Lodge. As a Captain Server, you will be responsible for delivering exceptional service and cuisine to our guests, while also leading and mentoring our Food and Beverage team.Key Responsibilities:Provide professional, friendly, and engaging...
-
Captain Server
3 weeks ago
Jasper, Canada Accor Full timeAbout the Role:We are seeking a highly skilled and experienced Captain Server to join our team at Fairmont Jasper Park Lodge. As a Captain Server, you will be responsible for delivering exceptional service and cuisine to our guests, while also leading and mentoring our Food and Beverage team.Key Responsibilities:Provide professional, friendly, and engaging...
-
Captain Server
4 weeks ago
Jasper, Canada Accor Full timeJob Summary:We are seeking a skilled and experienced Hospitality Leader to join our team at Accor as a Captain Server. This is a dynamic and exciting opportunity to deliver exceptional service and enhance our dining experience.Key Responsibilities:Provide Professional Service: Offer exceptional service to our guests, ensuring their needs are met and...
-
Captain Server
4 months ago
Jasper, Canada Accor Full timeCompany Description Fairmont Jasper Park Lodge is seeking passionate and adventurous individuals to join our incredible team here in the Canadian Rocky Mountains. Our hotel offers a wide variety of jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that working in Jasper...
