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Leisure Sales and Business Development Director

2 months ago


Montreal, Quebec, Canada Accor Hotels Full time
Job Description

Job Title: Assistant Director of Sales

Job Summary:

We are seeking a highly skilled and experienced Assistant Director of Sales to join our team at Fairmont La Hacienda, an upcoming luxury resort in Costa del Sol. As a key member of our sales team, you will be responsible for driving business growth and executing sales strategies tailored to the leisure segment.

Key Responsibilities:

  • Develop and maintain strong business relationships with our GSO network and leisure partners to maximize opportunities and uphold our reputation.
  • Stay up-to-date with hotel offerings, rates, and promotions, and actively promote our services and amenities to existing and potential customers.
  • Conduct thorough market analysis to recommend tactics and maintain our competitive edge.
  • Drive leisure sales through various channels, including wholesalers, retailers, and consortia.
  • Represent the resort at trade shows, exhibitions, and sales calls.
  • Contribute to the development of sales action plans, sales meetings, and special packages.
  • Ensure accurate and timely submission of administrative reports, such as sales call schedules and month-end reports.
  • Collaborate with the Director of Sales to explore new markets and prepare compelling proposals.
  • Maintain comprehensive CRM records to support sales activities reporting.
  • Participate in weekly sales and revenue meetings, offering insights and tactical promotions.
  • Oversee proposal management within 24 hours, coordinating with the reservations department for timely responses.
  • Uphold departmental and hotel standard operating procedures.
  • Proactively identify and pursue new sales opportunities, nurturing relationships with key stakeholders.
  • Foster strong relationships with Accor GSO and other industry partners, such as Convention Bureau or local administrations.
  • Mentor and share expertise with the leisure sales team.
  • Utilize CRM daily to enhance best practices and manage assigned portfolio.

Requirements:

  • Strong understanding of luxury market.
  • Fluent proficiency in both Spanish and English.
  • Proficiency in Microsoft Office.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Bachelor degree in Hotel Management, preferred.
  • A minimum of 5 years of experience in leisure sales within a luxury hotel or resort is required.
  • Applicants are kindly requested to possess either EU citizenship or a valid work permit for Spain.