Quality Assurance Analyst in Insurance

1 month ago


Vaughan, Ontario, Canada CAA Club Group Full time
Position Overview

CAA Club Group is in search of a proficient Quality Assurance Specialist with a focus on the insurance sector. In this pivotal role, you will oversee the development and implementation of quality assurance initiatives, conduct thorough quality assessments, and analyze performance metrics.

Key Responsibilities
  • Lead the establishment and execution of QA programs.
  • Perform comprehensive evaluations of quality and technical aspects.
  • Analyze performance trends to enhance operational efficiency.
  • Facilitate training sessions aimed at improving QA knowledge across the organization.
Qualifications

The ideal candidate will possess:

  • A minimum of 10 years of experience in Accident Benefits and Bodily Injury Claims or 5-10 years in Quality Assurance.
  • A post-secondary diploma/degree or CIP designation.
  • Strong proficiency in Microsoft Office and data analysis.
  • Experience with Lean Six Sigma methodologies is an asset.

This role offers opportunities for remote work. If you are a meticulous professional with exceptional decision-making and analytical skills, we welcome your interest in this position.



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