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Retail Store Director
2 months ago
PetSmart is a unique retailer that provides solutions for happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores, creating a customer-focused environment.
About Your RoleAs a Retail Store Manager with PetSmart, you will oversee all aspects of our retail store, from hiring and training knowledgeable associates to executing strategic merchandising initiatives. You will set the standard of success within our stores, making a real difference for your associates, pet parents, and pets in our care.
About Our TeamsIn our stores, we have various teams working together to ensure efficient operations. You will lead an Assistant Manager, Service Managers, and Department Managers in the following areas:
- Customer Engagement: Our Customer Engagement team ensures that customers have the right solutions for their pets. They support store initiatives and lead a team of Pet Care Associates to maintain a safe and clean environment for all pets.
- Merchandising & Inventory: Our Merchandise and Inventory teams play a crucial role in helping pet parents find what they need. They execute plan-o-grams, organize promotional and sale price changes, and oversee In-Store Pick Up Orders.
- Associate Leadership: Our Associate Lead ensures that teams have the education they need to advise pet parents, complete pet safety inspections, and support the Store Manager on company initiatives.
- Services: Our Grooming Salon and Pets Hotel teams work in partnership with the Store Manager to drive business success.
- Overall Retail Initiatives: You and your teams will drive sales and traffic targets, execute strategic merchandising initiatives, and set standards of success within our retail store.
PetSmart offers opportunities for career growth and development. As a Retail Store Manager, you will have the chance to:
- Develop your leadership skills through ongoing development.
- Tackle the challenge of a new store opening or turning around a struggling store.
- Transfer to any of our 1600 stores nationwide.
- Grow to become a District Leader and then a Regional Director.
We're not just a pet store – we're a community of pet lovers who work together to make a difference. As a Retail Store Manager, you will be part of this community, making a real impact on the lives of pets and pet parents.