Hotel Operations Manager

4 weeks ago


Radium Hot Springs, British Columbia, Canada Celadon Lodge Full time
Job Summary

Celadon Lodge is seeking a skilled and experienced Hotel Clerk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our hotel, providing exceptional customer service, and leading a team of staff to deliver outstanding results.

Key Responsibilities
  • Assist guests with special needs and ensure their stay is comfortable and enjoyable.
  • Coordinate, assign, and review work to ensure efficient operations and high-quality service delivery.
  • Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs to ensure business continuity.
  • Requisition materials and supplies to support hotel operations.
Requirements
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a similar role.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced environment and make sound judgments under pressure.
  • Physical ability to stand for extended periods and work in a dynamic environment.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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