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Benefits Administrator
2 months ago
We are seeking a highly skilled Client Service Specialist to join our team at People Corporation. As a Client Service Specialist, you will play a critical role in providing exceptional service and support to our valued clients.
Key Responsibilities:- Develop and maintain relationships with clients and multiple insurance companies
- Provide day-to-day management of client requests, claim activities, and the ongoing general administration and maintenance of group client activities
- Interact with insurance companies, clients, advisors, and plan members to provide information in response to inquiries about products and services
- Independently manage clients' enrollments, terminations, amendments, salary and status changes, including data entry into internal systems
- Provide support to Account Managers, including the set-up of new groups, client service, and administration
- Maintain security and confidentiality of client information
- Provide benefit plan administration training for new and existing clients
- Assist clients with claims and online processing
- Coordinate timely preparation and delivery of necessary client materials
- 2+ years of experience in the group benefits industry
- 2+ years of experience in a client-focused environment with a commitment to service excellence
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
At People Corporation, we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.
We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
