Retail Operations Supervisor

4 weeks ago


Brooks, Canada PAYLOW SMOKES & CIGARS INC. Full time
Job Overview

The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail establishment, ensuring a seamless shopping experience for our customers.

Education Requirements
  • Completion of secondary (high) school education is mandatory.
Work Environment
  • Relocation expenses will be covered by the employer.
  • Work is conducted in a retail business setting.
Key Responsibilities
  • Delegate tasks to sales associates effectively.
  • Recruit, train, and develop staff members.
  • Manage inventory orders and stock levels.
  • Authorize merchandise returns as necessary.
  • Create and maintain employee work schedules.
  • Engage in direct sales activities.
  • Compile and analyze reports related to sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain organized inventory systems.
  • Supervise and coordinate the efforts of team members.
Supervisory Responsibilities
  • Oversee a team of 1 to 2 individuals, including cashiers and retail sales personnel.
Experience Required
  • Minimum of 1 year and less than 2 years of relevant experience.
  • Employment type: Permanent.
  • Language of work: English.
  • Work hours: 32 to 40 hours per week.


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